Templogin
VIP Member
Dealing with tech support...
I feel loathe to give this away, as I am sure that there is money to be made from it!
Background: I have a shockingly bad memory. In my last job I worked in an office for 10 years with the same people and still forgot their names. No, really.
The valuable bit: I used an online form to contact a helpdesk as I was having problems logging on. I was asked a security question along the lines of what was the last thing that you bought from us. I couldn't for the life of me remember so I told them so, but then told them that I had dementia. They couldn't have been nicer. Nothing was a problem after that! Naughty I know*, but some of these helldesk security interrogations just go on too long for me to keep myself calm.
* There was no way that I was going to heaven anyway!
I feel loathe to give this away, as I am sure that there is money to be made from it!
Background: I have a shockingly bad memory. In my last job I worked in an office for 10 years with the same people and still forgot their names. No, really.
The valuable bit: I used an online form to contact a helpdesk as I was having problems logging on. I was asked a security question along the lines of what was the last thing that you bought from us. I couldn't for the life of me remember so I told them so, but then told them that I had dementia. They couldn't have been nicer. Nothing was a problem after that! Naughty I know*, but some of these helldesk security interrogations just go on too long for me to keep myself calm.
* There was no way that I was going to heaven anyway!